Contact UsedAOLDisk

Email is the fastest way to reach us, and it reaches a person rather than a ticket queue. We answer within two business days.

What we can help with

• • Condition and authenticity questions on a specific listing
• • Whether an item is a genuine original or an officially licensed reissue
• • Shipping, tracking and delivery timescales
• • Damaged arrivals, returns and refunds
• • Gift recommendations for a person, budget or era

Order and delivery questions

Orders are placed and fulfilled through our retail partner, so tracking updates, delivery dates and refunds are handled in that account. Email us anyway if you are stuck — we will point you at the right place or chase it with you.

Before you email

The about page covers authenticity checks, condition grading and returns, and the FAQ answers the most common questions in a sentence each.